Claim letter to the airline
Create a letter to claim your compensation yourself. The letter is available in eight languages, with a reading aid in your own language. It is created only in your browser. Add personal details such as your name and IBAN yourself afterwards, in the marked places.
- Details
- Purpose
- Review & send
You can edit the text directly. Replace everything in square brackets.
For understanding only. Send the letter above, not this translation.
What to do next
- Use the airline’s contact form or send the letter by email. Keep a confirmation.
- Attach your booking confirmation and boarding pass.
- If you receive no payment or a refusal after 14 days, contact a free dispute resolution body.